Servicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them (English Edition)
Randy A. Steinberg Servicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them (English Edition) fiche de lecture - Un grand auteur, Randy A. Steinberg a écrit une belle Servicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them (English Edition) livre. Ne vous inquiétez pas, le sujet de Servicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them (English Edition) est très intéressant à lire page par page. Le livre a pages 326. Je suis sûr que vous ne vous sentirez pas ennuyeux à lire. Ce livre étonnant est publié par une grande fabrication, pubisher. La lecture de la Servicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them (English Edition) fera plus de plaisir dans votre vie. Vous pourrez profiter de l'idée derrière le contenu. Télécharger Servicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them (English Edition) bientôt à votre ordinateur portable facilement.
What services does the IT organization really deliver?
Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastructure. Its all herecomplete service descriptions, catalog and portfolio templates, service implementation plans, service governance processes, and much more all packed into this one handbook!
Just about every IT support service is described in this book. Take the service descriptions you need, mix, match and customize them to quickly create the content needed for your own service catalogs and portfolios.
Many books talk about how to build a service catalogthis book is a service catalog!
We really struggled to identify and pull our IT services together until we saw this materialit saved us months!
With this material, we can finally tell the business what IT actually delivers to them!
A valuable reference resource for ITSM practitioners, service managers, CIOs, procurement managers, and anyone else sourcing the services needed to run an entire IT infrastructure operation!
One can put together an entire IT service management operation just from the service descriptions in this book!Classement des meilleures ventes d'Amazon : 159601
Manufacturer : Trafford Publishing
Si vous avez un intérêt pour Servicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them (English Edition), vous pouvez également lire un livre similaire tel que cc Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives (English Edition), Architecting Itsm: A Reference of Configuration Items and Building Blocks for a Comprehensive It Service Management Infrastructure (English Edition), Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner (English Edition), Organizing Itsm: Transitioning the It Organization from Silos to Services with Practical Organizational Change (English Edition), High Velocity Itsm: Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing (English Edition), Managing Successful Projects with PRINCE2 2017 Edition
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